Smarter Isn’t Always Better: How to Build Better Teams
What if you could measure the intelligence of a group? And predict which teams will perform better than others? You can, says Thomas Malone – and doing so is critical for business success. Citing findings from years of comprehensive research, he discusses three significant factors that impact group effectiveness, including: social intelligence, balance of contributions and proportion of women to men. Malone emphasizes that interpersonal skills are more valuable than we might think, and just because you have really smart people in a group doesn’t mean you have a really smart group. But most importantly, collective intelligence can be influenced and changed, and he offers prescriptive steps for doing so – ultimately, changing how leaders structure their enterprises to achieve their goals and create smarter organizations.
Tapping Human Intelligence: Why Machines Will Never (Completely) Take Over
It’s an age-old debate that continues to gain steam. Are we, humans, being displaced by technology? Will machines eventually rob us of our jobs? Not at all, says Thomas Malone. In fact, while some jobs are eliminated, more are actually created. He argues: it’s not a man versus machine challenge; it’s a man working together with machine opportunity. The combination of people and technology enables us to think in ways neither people nor computers have ever done before, presenting vast potential to organize work in new ways and build more intelligent organizations. Malone discusses this “future of work” and explains how new types of organizations will be ideally positioned to take advantage of new possibilities and adapt rapidly to an increasingly complex and fast-changing world. Based on 20 years of groundbreaking research, he provides compelling models for actually designing the “company of the future.”
Solving Big Problems with Collective Intelligence
Since its launch in the early 1990s, the internet has changed the way we communicate, share information and work. More recently, it’s dramatically changing how we think about and resolve collective issues. And according to Thomas Malone, the internet – and our use of collective intelligence – will truly transform how we solve big, global problems. Drawing from his work with the Sloan Center for Collective Intelligence (CCI), Malone examines how collective intelligence and new technologies are impacting the way people work together – for the better. The internet, he says, gives more people access to an increasing amount of information that allowed them to make larger contributions to their work and the world. Malone discusses new crowdsourcing resources like InnoCentive and CCI’s own Climate CoLab, their benefits, and how they’re already helping foster solutions to complex challenges – from specific workplace issues to global problems like climate change. Collective intelligence, Malone believes, is set to become an increasingly essential factor in companies’ capacity to achieve long-term competitiveness.