Disruptive Innovation in the Social Sector
In the corporate sector, disruptive innovation is a familiar concept that executives commonly embrace to shape their business models, guide research and development goals and plan for the future. But it’s not just corporations that must prepare for disruption – disruptive innovation can also be a positive force for addressing many of society’s most pressing problems, such as increasing access to health care and education. For example, retail clinics – Walgreen’s TakeCare and CVS’s MinuteClinic – are granting access to more affordable, convenient health care and wellness services. As president of the Clayton Christensen Institute, Ann Christensen draws on years of the Institute’s research to explain how policy makers, community leaders and innovators can work together to solve big-picture challenges by distilling and promoting the transformational power of disruptive innovation.
How Disruptive Innovation Can Make Health Care Accessible and Affordable
If we continue to debate how to reform the current health care system, we’ll never reach the end goal of providing affordable, accessible care. Instead of focusing on ways to afford expensive hospitals and medical specialists’ and technicians’ salaries, the conversation must shift to how to promote disruptive innovations that can change the health care system. Today, while tools and technologies that empower patients to take control of their own health and wellness are readily available, most care is still delivered by expensive practitioners in costly health care facilities. Ann Christensen goes beyond framing the problem to explain how enabling innovative technologies with profound disruptive potential can actually make health care more affordable and accessible. Applying the principles of disruptive innovation, she shares how to decrease costs while improving both the quality and convenience of care.
Will You Be the Disruptor or the Disrupted? The Battlegrounds over Health Care for the Next 10 Years
The 21st century is one of the most exciting eras for health care, with new technologies and policies creating opportunities for big industry players and new entrants alike. However, we have yet to solve one of the biggest problems in health care: how to get care to patients when they need it. One emerging model that holds promise is the idea of retail clinics—they’re fast, flexible, cheap and deliver high-quality care. While they still represent a relatively small share of health care spending, after brisk growth over the past decade retail clinics have the potential to genuinely threaten the primary care establishment. Translating lessons on innovation from other industries, Ann Christensen outlines opportunities for innovators to address patients’ and providers’ “jobs to be done,” the challenges of fitting new technologies into existing systems and regulations, and why those who don’t plan for the opportunities and challenges ahead will be left behind.